Window World Hit with Lawsuit for Alleged Leaky Windows

August 8th, 2014 by Casey Flores

Two residents of Beaumont, Texas have filed a lawsuit against Window World and Window World of Houston for allegedly replacing their old windows with ones that have begun to leak.

According to the complaint filed with the Jefferson County District Court, Arthur and Connie Berry say they hired Window World to replace their existing windows on March 7, 2009 for $15,429. The complaint says Window World assured the windows would meet home owners’ insurance mandates and had a lifetime warranty.

Shortly after the replacement, the windows leaked, causing water damage to the interior and exterior of the home, according to the complaint. The Berrys found that the windows were not made for the structural design of their home and were not installed properly.

Window World “refused to refund” the Berrys cost of purchase and installation of the windows, the complaint says.

The Berrys allege negligence, noncompliance with the Texas Deceptive Trade Practices Consumer Protection Act, fraudulent misrepresentation, negligent misrepresentation, and breach of contract. They seek actual and exemplary damages, court costs and attorney’s fees along with interest.

DWM reached out to Window World Houston, who declined to comment.

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