Vista Window Company Closes

January 14th, 2019 by Drew Vass, Executive Editor

Reports today received by DWM magazine confirm that Lordstown, Ohio-based Vista Window Company has closed its operations. After receiving information indicating that the company laid off employees in late December, while placing others on leave, an employee now confirms that operations ended Monday. DWM’s editors were able to speak with a Vista employee Friday, January 11, though they were unable or unwilling to discuss the matter or connect us with any of Vista’s executive leaders. As of Monday morning, the company ceased answering its main corporate line and shut down the associated website. DWM has since spoken to another of the company’s employees, confirming that it has officially closed.

“It tends to slow down this time of year, but it’s been slower than usual since about Thanksgiving,” the employee says. “We were getting very minimal hours.”

Other than slower than usual times, the employee says there were no warning signs from the company indicating that the closure was impending.

“For weeks, folks could have been claiming unemployment,” they say. “That’s sad.”

According to the employee, Vista continued taking orders for its window products through close of business Friday (January 11), while also collecting funds for existing orders.

“Then this morning, in a meeting, they said, ‘We’re done. We’re closing the doors,’” the employee says. “They took down the website and that was it.”

According to information previously published on Vista’s website, the company was founded in April 2001, by a group of “industry veterans” and registered several indicators of solid performance over the years, including landing on Inc magazine’s list of fastest growing companies and other “top” industry lists. In 2014, the company moved into its new corporate headquarters and manufacturing facility in Lordstown, while continuing operations of its original facility in Warren, Ohio, where it produced thermal coated products, as well as patio doors and bow and bay windows. As late as 2015, the company was owned and backed by Canfield, Ohio-based JP Capital Management, shortly thereafter registering plans for a $2 million expansion of its Swainsboro, Ga.-based facility, where it fabricated vinyl replacement windows and insulating glass. According to information published on CapitalWorks website, Vista was then acquired by and made an add-on to Portland, Maine-based Paradigm Window Solutions (a CapitalWorks company).

Customers of Vista will face difficult times ahead, should their windows need repairs, the company’s employee alleges, due to the inherent incompatibilities between windows.

“They’ll be forced to rip out and replace entire windows,” they suggest. “That’s just awful.”

They’re unable to confirm whether or not that news has spread to the company’s dealers.

Employees of Paradigm and CapitalWorks have so far failed to respond to DWM’s requests for comment.

 

 

 

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7 comments
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  1. I am suprised it took this long to shut down. I worked there for a year and watched management on midnight shift ship out windows with broken frames, busted glass, and missing parts. All they cared about was production and the hell with quality. Half the employees were temps who never came to work or were drunk on the job. Management was so incompetent they should have been arrested. ( expecially a certain female manager who should have been fired on multiple occasions.)

  2. I’m an existing customer with a pending claim for 7 defective windows. It sounds like the Vista “lifetime” warranty selling point will need to be figured out in court. A company like Vista has a responsibility to do the right thing and honor their previous customers and persons who have already paid for their product. The “take the money and run” approach will have huge negative consequences for trusting customers.

  3. To mike Amsbaugh i feel for you, if i had a dollar for every defective window that got shipped back half assed repaired by people who could not read or write on a first grade level and sent back out in worse shape i would be rich. I afraid the only warranty this company will honor is by court order!!!!!!!!!!!!!!

  4. The company is shut down. I know it sucks but Court order or not your SOL

  5. Lifetime warranty means as long as they are still in business.
    That was in the warranty information I reviewed and signed.

  6. Typical of many smaller window manufacturers who sell on price with a wonderful warranty to back up the sale. If its too good to be true……
    Just pay the rate for a reputable company to install a reputable product. I am not at all concerned for people who think they can work the system and pay less and get the same quality and warranty for significantly less than the major brands. Shocking that there are as many gullible people who still take that risk.

  7. My windows have performed reasonably well , but there are a few things that I would like replaced under there lifetime warranty,

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