Soft-Lite Windows Recognizes Larmco

June 9th, 2014 by Editor

Streetsboro, Ohio-based Soft-Lite Windows has recognized one of its long-standing dealers, Larmco, which recently earned the “Guildmaster Award” for exceptional customer service. Larmco was selected as one of the more than 200 North American builders, remodelers, developers and contractors recognized by GuildQuality for its delivery of customer service.

GuildQuality reviewed thousands of survey responses submitted by customers of Guildmaster candidates. In granting awards, GuildQuality consider two primary metrics for each candidate: the percentage of customers who would recommend and the percentage of customers who responded. Larmco achieved a recommendation rate of greater than 90 percent from their customers who were surveyed through GuildQuality.

“Larmco is part of the excellent network of dealers and distributors that promote and sell our products, and we’re especially proud that they’ve earned this distinguished award,” says Roy Anderson, president of Soft-Lite. “Larmco truly is dedicated to providing the absolute best customer service, and that commitment is one of the biggest reasons for their success and continual growth — and being in business for over 55 years – an achievement rarely seen these days.”

Tags: ,

Leave Comment