Some of you may have read my Secret Shopper in July/August DWM issue in which I compared four contractors to assist me in the replacement of our residential entry door to my family home.

Contractor D, Olde Towne Windows and Doors in Fredericksburg, Va., won my business in the end and I would like to take a chance to provide the happily-ever-after ending to our tale.

Billy Mock, our account manager as well as owner of Old Towne, arrived with our new door, sidelites and carpenter in tow for trim work in October. It took three strong gentlemen to move the collection to our front porch, which I thought was normal. One did make a comment how heavy the door was – and I didn’t spend much time mulling that comment over.

After a full day of removing, cleaning, preparing, measuring, placing, shimming, measuring again, cleaning, installing hardware and caulking – the door was in place and ready to use. I have images of all those steps if you are interested in viewing them; it’s a montage of exceptional work and attention to detail. If you’d like to view them, please visit DWM’s Facebook page for a full album.

My first thought once it was completed was simple: “It’s gorgeous!” A few more pictures ensued. Then I got to actually open my ProVia Door for the first time and it was heavy! Really heavy – solid heavy – energy efficiency heavy –as in keeps my air inside instead of heating up the entire neighborhood saving me tons of electricity and gas heavy.

I never thought I’d want to feel heavy, seeing as how I’m trying to keep my girlish figure, but thanks to the ProVia door craftsmanship and the talented team at Olde Towne Windows and Doors – heavy is a feeling I now love.

Holly Biller, vice president of digital media services.