The Depot Dispatch

One Thing I Hate About Servant Leadership

Nov 26th, 2019

Without turning this article into a dissertation; Servant Leadership is simply a leadership strategy (and philosophy) in which the main goal of the leader is to serve. Duh. Right? Now, I say the word “simply” but trust me, it is anything but simple. When people truly consider the attributes of a servant leader, a host […]

Is EGO Making Your Business a NO-GO?

Sep 19th, 2019

Have you ever been dealing with a customer and thought, “Man, this guy won’t even listen. He thinks he’s right—ALL the time. What an EGO!” Frustrating, isn’t it? We try and try to do things right, to serve our customers and our employees. But have you ever wondered if your ego was actually preventing you from growing […]

One Man’s Philosophy on Showrooms

Jan 17th, 2019

I’ve been asked several times recently: “In the replacement window business, do you need a showroom?” The short answer: No. The longer (and hopefully more insightful answer) is: It depends. We all know that home improvement sales are predominantly made in the home. Meanwhile, we all know that ‘walk in traffic’ isn’t generally enough to […]

Leadership Requires Empathy. Always.

Aug 29th, 2018

“As a leader, you should always start with where people are before you try to take them where you want them to go.” – Jim Rohn Have you ever been in conversation, or debate, or engaged about an important topic with a family member, a friend, an employee, a peer, a boss, whomever … and […]

Depth and Discipline: These Two Ds Create Grade-A Marketing Initiatives

Jul 30th, 2018

When you think about marketing, you probably think about what most of us do — the creative, fun stuff.  You probably think about the “purple cow.” Are you familiar with that concept? The concept of the purple cow comes from Seth Godin in his book of the same name.  It’s illustrated by the story of […]

You Will NEVER Succeed Without THIS

Jun 28th, 2018

“If people like you, they’ll listen to you, but if they trust you, they’ll do business with you.” – Zig Ziglar Think about someone that has had a positive impact on you. Think about those you hold most dear. Think about the people you would put on a list, should you ever have to refer others in need. There are many […]

Forget the Pitch. Work on Your Story.

May 28th, 2018

We often obsess, and rightly so, in our sales presentations. That mission-critical opportunity to capitalize on all the blood, sweat, tears, time and pressure that were applied to the marketing process, which can be as cold, dark, dirty and unforgiving as a piece of coal…in order to produce that diamond we call a LEAD. We […]

4 Key Strategies for Creating Abundance, Part III

Apr 24th, 2018

“The best way to predict the future, is to create it.” – Peter Drucker We’ve been talking about Four Keys to building wealth and abundance in your business. These are principles that must be respected and followed in order to create the conditions whereby you can generate the kinds of income that truly build wealth. […]

4 Key Strategies for Creating Abundance, Part II

Mar 28th, 2018

“What is called genius, is the abundance of life and health.” – Henry David Thoreau The great thing about our business is that there is no real barrier to success. Some industries require massive investment or social status or extraordinary technology. Not ours. The home improvement business simply requires that you make the decision to […]

4 Key Strategies to Create Abundance as a Home Improvement Contractor

Feb 23rd, 2018

Have you ever asked yourself this question: “What am I doing all of this for?” All too often, entrepreneurs can get caught up in the day-to-day challenges of running a business and lose sight of the most important aspects of the journey. We take on the challenge of building a business because we’re passionate about […]